Servicing & Repairs

Servicing

Stairlift manufacturers recommend that you have your equipment serviced annually.
Our friendly engineer will check that the lift is clean to ensure that it runs smoothly and lubricate where necessary. He will check all the safety devices including the over speed governor, and check for wear on brushes, rollers and guides. The batteries will also be checked.

We charge a fixed price for servicing. The table shows the prices for a pre-booked service. When we organise our servicing schedule we will try to group customers together by area in order to keep the costs down. Therefore please be aware that we will be booking up to 4-6 weeks in advance.

Repairs

If your stairlift breaks down we will come out to you as quickly as possible. Most repairs can be carried out on the same day for a fixed call out charge. The table below gives an indication of our prices by area and is correct at 22/01/2024. We reserve the right to charge an additional fee for out of hours visits.
TOWN CALL OUT CHARGE PRE-BOOKED SERVICE CHARGE
BASILDON 110 120
BISHOPS STORTFORD 120 130
BRAINTREE 110 120
BRENTWOOD 110 120
BURNHAM 110 125
BURY ST EDMUNDS 120 130
CHELMSFORD 110 120
CLACTON 105 115
COLCHESTER 105 115
DAGENHAM 130 140
FELIXSTOWE 115 125
GRAYS/TILBURY 110 120
GREAT DUNMOW 115 125
HADLEIGH (SUFFOLK) 110 120
HALSTEAD 110 120
HARLOW 120 130
HORNCHURCH 120 130
IPSWICH 110 120
MALDON 110 120
MERSEA 110 120
ONGAR/LOUGHTON 120 130
ROMFORD 120 130
SAFFRON WALDEN 120 130
SOUTHEND 120 130
SUDBURY 115 125
TENDRING 105 115
WITHAM 110 120
WOODBRIDGE 120 130

PRICES CORRECT AT 01/01/2026

Essex Stairlifts
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